Refund & Returns Policy

Effective Date: 08-03-2024

Thank you for shopping at Rewachand Ramesh Kumar (“pardasansar.in”). This Refund & Returns Policy outlines our procedures and terms regarding refunds and returns.

Refunds

  • If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order.
  • To initiate a refund, please contact us at bharat.janyani@yahoo.com with your order details or directly raised a return or refund request in order page in my account and reason for the refund request.
  • Once your request is received and approved, we will issue a refund to the original payment method used for the purchase.
  • Please note that shipping charges are non-refundable, and you will be responsible for any return shipping costs unless the return is due to our error.
  • We will process your payment for refund within 24 – 48 hours once we received the item.
  • The amount is credited within 2 – 5 days by original mode of payment once we received the item.

Returns

  • You may return any unused or undamaged item within 7 days of receiving your order for a replacement.
  • To initiate a return, please contact us at bharat.janyani@yahoo.com with your order details and reason for the return.
  • Once your return request is approved, we will provide you with instructions on how to return the item.
  • Returned items must be in their original packaging and condition, with all tags attached.
  • Please note that personalized or customized items may not be eligible for return unless they are defective or damaged.

Exchanges

  • If you received a defective or damaged item, you may request an exchange for a replacement.
  • To initiate an exchange, please contact us at bharat.janyani@yahoo.com with your order details and description of the issue.
  • Normally, once a request for an exchange is received, one of our delivery agents will pick the order from your address in 24-48 hours of receiving the request. Once it has arrived at our warehouse, quality checks will be done, post which the replaced order is delivered to you within 7-8 days of time.
  • Once customer will receive the order within 7 Days, they have to place a request within 7 days & the exchange request will be accepted within 7 days

Refund & Return Policy Changes

We reserve the right to update or modify this Refund & Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Refund & Returns Policy on the pardasansar.in.

Contact Us

If you have any questions or concerns about our Refund & Returns Policy, please contact us at bharat.janyani@yahoo.com.